Refund policy

At Zain Group Enterprises LLC, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, uninstalled, and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase is required.
  • Return requests made after 7 days of delivery may not be accepted.

Refund Policy

Once we receive and inspect the returned item, we will notify you regarding the status of your refund.

If approved:

  • Refunds will be issued within 7 business days to the original payment method.
  • Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
  • If a return is rejected after inspection, the item may be sent back to the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Provide:

  • Your order number
  • Photos of the item
  • A brief description of the issue

We will review the case and provide a replacement, exchange, or refund where applicable.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Used or installed auto parts
  • Electrical components
  • Special-order items
  • Clearance or final-sale products
  • Customized products

    ZAIN GROUP ENTERPRISES LLC
    📍 6709 Rena St, Houston, TX 77092, United States
    📞 +1 832-298-8024
    📧 zainexusa@gmail.com